HelloFresh is a complete disaster - the main ingredients are always missing, especially in fish dishes and dairy products
In March I started trying HelloFresh. My preference is dishes with fish and vegetables. The dishes are delicious, but I was bitterly disappointed. Here is my experience: I've received a box every week for 5 weeks now and not once were all the ingredients included. 1st week (3 dishes ordered): The delivery came a full day later than announced and was simply left on the doorstep (the doorbell wasn't rung). The extra cooler bag only contained ice packs - there was a complete lack of fish and meat and anything else that should have been delivered chilled. Only after a massive complaint did the compensation correspond to the extra costs I pay for it in the supermarket. In fact, I ended up paying more at the supermarket/fish store than the amount of compensation. 2nd week (3 dishes ordered): Only 2 dishes were delivered. Instead of the third dish, there was simply a bag for a completely different dish that had not been ordered, but only with the unrefrigerated ingredients. The ch